There is no way to simply unlink your phone number from your WeChat account, leaving it without a linked number. So if you want to unlink your phone number from your WeChat account, you are going to have to be a little creative. You can either replace the linked phone number with a new one or delete your account to get the same effect.
How to Change Your WeChat-Linked Phone Number
If you do not receive the verification code within a few minutes of entering your new number, tap on the No Verification Code Received option. It will be resent.
How to Delete Your WeChat Account
Before you delete your account, you need to make sure that you haven't changed your password or your linked phone number in the past 2 weeks. If you have recently made these changes, trying to delete your account could cause confusion and lead to a problem with your cancellation. You also need to make sure that your have no money left owed on your account, and that you have canceled or never activated WeChatPay.
Once you have put in your request, you will be logged out of your WeChat account. After a 60 day waiting period, your account will be deleted permanently and you will no longer be able to retrieve any information from your account. During this waiting period you have the option of logging back into your account and undoing the deletion process.
If you need any help or have any questions, you can contact WeChat's customer service. The company has a customer service email option, and no other options.
After thousands of WeChat customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Unlink a Phone Number from My Wechat Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WeChat if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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