The internet has given rise to many useful tools to benefit almost anyone with access. One such service is the online fitness or weight loss plan, and one company offering online weight-loss memberships is Weight Watchers, or WW. But what if WW isn't right for you? You can cancel your account and even receive a refund in some cases. This guide will advise you of cases when you would receive a refund as well as how to cancel your WW membership.
When Is a Refund Given
Weight Watchers policy on refunds depends on the type of membership and its duration. Generally speaking, a full refund is given only if you cancel within 5 days of purchasing the plan, or cancelling your membership after being billed ahead of time for the next month in a monthly membership.
Cancelling Your Membership
When You Can Expect Your Refund
Credit cards are 7-10 business days and checks are 2-4 weeks.
After thousands of Weight Watchers customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Weight Watchers Account and Get a Refund? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Weight Watchers if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Weight Watchers in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Cancel My Weight Watchers Account and Get a Refund? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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