Weight Watchers members have several options when it comes to canceling their membership. If you need to cancel, there are clear steps you can take to terminate your membership easily and conveniently.
Call Weight Watchers Customer Service
One of the easiest ways to cancel your membership is to call customer service and let them know. A customer service representative will access for identifying membership information regarding your Weight Watchers membership. A customer service representative will pull up your account and start the termination process for you. Keep in mind that you will have to pay an early termination fee if you cancel before your commitment period has ended. You should also note that the cancellation takes place at the end of your membership month, not immediately.
Visit Weight Watchers Online
If you don't want to cancel through customer service, you can visit weight watchers online to cancel your membership. If you have a multi-month Commitment Plan you'll have to pay an early termination fee. The termination will not take effect until the end of your membership month. Begin by logging in to your account. Select the My Profile link at the top right corner. Log in to the profile section and select the link you need to cancel your account.
Use the Weight Watchers App
You can also cancel your membership through the Weight Watchers app. You can use the 24/7 Live Coaching app and speak with an agent at any time, day or night. An agent will help you cancel your membership quickly and easily. An app is a convenient option if you want to cancel your membership at a time when customer service isn't available.
If you purchased your membership through the Apple store or Google Play, Weight Watchers won't be able to refund your membership. You will need to go through the vendor where you purchased the membership in order to cancel. Overall, canceling your membership is fairly easy. You can easily cancel through the app, online, or by calling customer service. Your termination won't go into effect until the end of your membership month. Certain memberships will require you to pay an early termination fee.
After thousands of Weight Watchers customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Weight Watchers Membership? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Weight Watchers if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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