How Do I Close an Account with Wells Fargo?

Closing an account with Wells Fargo is a quick and easy process. Just remember that you will not be able to reopen the same account once it's closed. Wells Fargo has official procedure customers must follow to ensure they make the closure correctly. You will need to provide information about yourself and your account. You can contact Wells Fargo by phone, the internet or in person to close your account.

If you have opened a new account and wish to close your Wells Fargo Account, you might think this will take a few minutes. How hard could it be? Closing your account with Wells Fargo is easy and here are the steps to take.

1. Ensure There Is No Money in Your Account

The first thing you need to do is ensure that your account is empty. Wells Fargo will charge a fee if you have money left in your account when you close it, so it's important not to forget about this step. If you want to transfer some of that cash elsewhere — say, into another bank or credit union account — you can do so quickly and easily via online banking or by using one of its mobile apps.

2. Verifying Your Identity

You'll receive a prompt to log in to your account and verify your identity with a one-time code. You'll get this code by logging in to your online banking account.

3. Error Message

In some cases, you may get an error message if there are issues with your account that need attention. Call customer service if:

  • You get an error message.
  • You receive a message about debt on your account.
  • Your account is frozen.

4. Different Ways To Close Your Account

You can decide how you want to close the account — in a branch, over the phone or online.

  • If you'd like to close your account in person, visit a Wells Fargo branch. You'll need to bring your account documents with you so it can verify them.
  • If you'd like to close your account over the phone, call Wells Fargo phone. The customer service representative will ask for information about yourself, your account for confirmation and its current balance, if possible.
  • Closing Account Online. To close a Wells Fargo account online, you'll want to start by entering your name, address, and social security number in the appropriate fields. You may also need to enter the account number and contact information. In addition, you may need to provide your date of birth.

Why Did GetHuman Write "How Do I Close an Account with Wells Fargo?"?

After thousands of Wells Fargo customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Close an Account with Wells Fargo? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Wells Fargo if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Wells Fargo Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Wells Fargo in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Close an Account with Wells Fargo? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Wells Fargo

Asked 2 months ago
Updated 2 months ago
Viewed 62,036 times
Wells Fargo
Close an account with Wells Fargo
cancel an account with Wells Fargo

What customers are saying about this and similar problems

I have a check from my insurance company which is AAA for storm damage in AZ. It’s to p...
I have a check from my insurance company which is AAA for storm damage in AZ. It’s to p...
Two charges on my account for the same item
My Wells Fargo debit card is closed, but I am in China now, how can I get the money back?
My Wells Fargo debit card is closed, but I am in China now, how can I get the money back?
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!