How Do I Report Suspicious Charges on My Wells Fargo Account?

If you have noticed suspicious transactions showing up on your Wells Fargo account, you should report them to the company. To do that, you need to call one of the company's fraud report phone lines. There are different numbers to call for different kinds of fraud. It shouldn't usually take any more than 10 business days after your report for Wells Fargo to finish its investigation.

If you've noticed some suspicious charges appearing on your Wells Fargo account, you should report them to Wells Fargo right away. Keep reading to learn how.

Before You Make the Report

Before you make the report, check with any family members or other people who might have access to your card to see if one of them is responsible for the charges. It will save you some hassle, and possibly some embarrassment, if they are.

How to Report Suspicious Charges to Wells Fargo

First, go through your account and make sure that you have identified all the suspicious charges. This will help Wells Fargo pin down what's going on with your account. To make the report, you need to call one of Wells Fargo's fraud reporting lines. If you need to report debit card, ATM, checking account or savings account fraud for personal accounts, call 1-800-869-3557.

For the same types of fraud on a small business account, call 1-800-225-5935. If you are reporting fraud on a corporate account, call 1-800-289-3557. If you are reporting credit card fraud, call 1-800-642-4720. If you are reporting fraud via one of Wells Fargo's online services such as Zelle, online bill payment, or online transfers then call 1-866-867-5568.

After you make your report, the company will investigate your account and identify all unauthorized transactions. The investigation shouldn't take more than 10 business days. If the company needs more time for its investigation, a temporary credit will be applied to your account after 10 business days.

If your fraud report involves credit card fraud, you can call 1-800-423-7618 to check on the progress of the investigation. If it involves debit card fraud, you should call 1-800-548-9554 for a progress report.

Contacting Wells Fargo

If you have any questions then you can contact a Wells Fargo customer support representative for help. You can reach one by phone or help forum.

How Do I Report Suspicious Charges on My Wells Fargo Account?

Why Did GetHuman Write "How Do I Report Suspicious Charges on My Wells Fargo Account?"?

After thousands of Wells Fargo customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report Suspicious Charges on My Wells Fargo Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Wells Fargo if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Wells Fargo Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Wells Fargo in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report Suspicious Charges on My Wells Fargo Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Wells Fargo

Asked 9 months ago
Updated 2 months ago
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