Western Digital Customer Service

Contact Western Digital & solve common issues

Use Western Digital's Phone Number

Western Digital's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Western Digital. Below you will also find the phone and non-phone-based contact information we've gathered.

Western Digital: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Western Digital.
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Click below to show 1 more questions, answers, and complete guides to common Western Digital customer support problems.

Contacting Western Digital customer support

Below you can compare and contrast the 4 ways to contact Western Digital by looking at which ones are the fastest and which ones other customers recommend the most for solving Western Digital customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Western Digital across the following channels: Phone, Web, Twitter.

Phone number / contactWaitVotes
800-275-4932
Customer Service
2 mins6
949-672-7000
Corporate Offices
3 mins31
Online Help at wdc.com
Customer Service
< 2 hrs14
https://twitter.com/westerndigital?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor
Technical Support
4 mins90

Recent reasons customers contacted Western Digital:

Need to make my PR**** a media server.*Do not want to use PLEX.**My name was a media se...
Hi*My order no is *Z**W**************I was waiting for my parcel from last week.*I norm...
I placed an order on Western Digital's website on ********* for a WD BLACK SN*** NVMe S...
I'm unable to login to mycloud account through my shared network account on my PC.
WD *TB Elements Portable External Hard Drive, USB *.* - WDBU*Y****BBK-WESN **Just bough...
Can not acces data on hard drive.
need to do an advanced rma
I think I just deleted everything on my passport....I’m so sad. Can you help me
I can’t opening my file on easystore
Cant drag files to passport
I don't have a problem, I just need some information about upgrading. I have an old MY...
rou got my money to ship the new drive before getting the old drive back .your going...
my passport purchased I ****was registered at the time but ilost all original info and...
Can not connect to network drive for My Cloud EX****. Device is connected to the networ...
Waiting more than ** minutes for call back. I need help deleting prior backups before m...

Help me with my issue

Does GetHuman work with Western Digital?

GetHuman does not work with Western Digital's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Western Digital at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Western Digital's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Western Digital at a Glance

Western Digital has no chat option
Western Digital has no customer email
Western Digital has 1 help forum
Western Digital has 1 twitter handle
Western Digital has no facebook page
Contact information overview

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