Western Union: Need a refund - My transaction was not able to be picked up

A simple guide for solving this common Western Union problem quickly and effectively by GetHuman

They have some very specific requirements in order to obtain a refund, depending on what type of transaction you were a part of. If you are the purchaser and still have the money order or the receipt, you can fill out a refund request and include it as well as the receipt, along with a $15 processing fee to the company.

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Author: Adam • January 21st, 2016

About this Step by Step Guide

After thousands of Western Union customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Western Union: Need a refund - My transaction was not able to be picked up; Can I withdraw money from my western union gold card that someone has sent me at a western union out; i have big problems with western union in senegal who keep on asking me for more and more informa...; My wife sent my mother two WU payments. She sent them from her Chinese bank account to my mother...; I have reach the limitation of money transfer in western union, what will I do?; Has money been sent to Patricia or Patti Eckhoff?... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 58 minutes to get through these steps according to other users, including time spent working through each step and contacting Western Union. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Western Union Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Western Union that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Need a refund guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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