What Do I Do If My Account Is Locked on Whatsapp?

Locked WhatsApp accounts can be a huge inconvenience and a cause for concern especially if you are unable to unlock your account. Fortunately, it is possible to unlock your account and continue using it with these helpful tips.

WhatsApp is one of the most widely-used messaging apps. Over 10% of the world's population use WhatsApp actively every month. Considering the high volume of its users, it is only expected that a lot of things can go wrong. A locked account is one of the most common problems. Locked WhatsApp accounts can be a huge inconvenience and a cause for concern especially if you are unable to unlock your account. They make it impossible to access your chats and communicate with your contacts. Fortunately, it is possible to unlock your account and continue using it.

WhatsApp's Face and Fingerprint Unlock Feature for iPhone

WhatsApp has introduced a new feature that makes it possible to unlock your account. iPhone users can now easily lock and unlock their accounts if they can provide verification. The messaging app was updated to support Apple's Touch ID and face ID. If you want to start using this feature, you simply need to update it. Go to the settings option and then to the options 'account', 'privacy,' and 'screen lock.'

Once you have activated your account, you may choose between touch ID and face ID. Your options may vary depending on the model of iPhone you use. If you are unsure, you can try out the two options to establish which one is right for you. You may choose the option to be used immediately, after one minute, 15 minutes, or an hour of inactivity.

Unlock Feature for Android Fingerprint

WhatsApp is working on a fingerprint unlock feature that will make it possible to unlock your account on your Android phone. The feature will increase the privacy and security of your WhatsApp chats. Once the feature is available, you will need to authenticate yourself using Touch ID. You will be able to lock or unlock your entire account and not just a few chats.

Android users will access the fingerprint unlock feature as a new section of their WhatsApp app. You will be able to access it by going to the privacy settings and then the authentication box.

After the authentication is enabled, your phone is locked. You can unlock it using your fingerprint so no one will be able to read your messages.

WhatsApp does not currently have an in-lock app feature. It is, therefore, impossible for users to add a password to their accounts. If your WhatsApp is locked by a third party app, unlocking it by the same app is the best option. The company acknowledges that even though it does not yet have the feature, they have received a lot of requests for it.

The problem with using third-party apps is that most of them may contain malware. They may not be safe for use. Such apps are likely to make your phone slower. If you do not remember the password you used on the third party app, you may try to recover it or contact the app's support team.

WhatsApp is trying to add features other than the biometric authentication to lock and unlock your account. It may improve the audio message feature. Another feature to anticipate is one that allows you to preview your message before sending it.

If all attempts to unlock your account on WhatsApp fail, you should consider reaching out to the support team. They may help you identify the cause of the problem and resolve it. You may reach the team in a number of ways including by phone or live chat. The help desk is always willing to help. You simply need to describe the nature of your problem with as much detail as you can.

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What Do I Do If My Account Is Locked on Whatsapp?

Why Did GetHuman Write "What Do I Do If My Account Is Locked on Whatsapp?"?

After thousands of WhatsApp customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Account Is Locked on Whatsapp? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WhatsApp if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for WhatsApp Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like WhatsApp in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Account Is Locked on Whatsapp? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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Updated 3 years ago
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