WhatsApp is arguably the leading text messaging platform. A lot of people all over the world prefer using this messaging platform since it offers a wide range of exciting features to help you communicate with your friends and family. Unfortunately, WhatsApp isn't immune to hacking.
Despite the platform's secure end-to-end encryption and the two-step verification process, it is still possible for hackers to find their way into your WhatsApp account and steal your personal data. In fact, a hacker only needs the phone number that is associated with your WhatsApp to access your data.
Therefore, the big question is; what do you do if you fall victim to WhatsApp hacking? Here are some of the things that you can do to protect yourself in case your WhatsApp is hacked.
The first and most important thing that you need to do is to report the issue to WhatsApp support team for assistance. Make sure that you reach out to the support team through its help desk and report the hacking attempt.
WhatsApp help center will take the shortest time to resolve your issue via email or within the app itself. This will help you to take prompt legal action against the hackers. If you can't access your email, call the support team.
In some cases, the support will deactivate your WhatsApp account and request you to reactivate it within 30 days if you don't want it to be deleted completely.
WhatsApp hackers usually have an ill motive of using your personal data maliciously. Therefore, don't forget to inform your close friends and relatives that your WhatsApp has been hacked and they might receive questionable texts or content from your hacked account.
You should also update your status on all social media platforms, including Facebook, Instagram, and Twitter informing your followers that your WhatsApp account is in the wrong hands.
Deleting your WhatsApp messenger account ensures that the hacker can't use it. Many users tend to think that uninstalling the WhatsApp application is the same as deleting their account. These are two different things. Uninstalling the app from your smartphone doesn't delete your account.
To delete your account, go to the app and navigate to settings. Click on the "Account" option, then "Delete Account." You can also go to web support for assistance. Although deleting your account is an irreversible action, it is crucial since you are trying to protect your data from the bad guys.
Deleting your account will erase all your message history and Google Drive backup. You will also be removed from all WhatsApp groups.
WhatsApp web is an extension of WhatsApp messenger over the web that facilitates easy synchronization of your smartphone and personal computer. This is the biggest security threat that hackers can easily exploit to get into your personal data over WhatsApp.
Therefore, it is highly recommended that you use this WhatsApp feature carefully. Once you notice that your WhatsApp messenger has been hacked, go to your WhatsApp web and tap or click on the "log out from all computers" option. This will deactivate all the web extension of your account.
Although this move may sound a little bit tedious, it remains one of the best ways of mitigating the possibility of unauthorized WhatsApp sessions of your account.
Make sure that you reinstall your app every day from Google PlayStore or App Store to deny potential hackers access to your individual and group chats. You should also remember to enable the two-step verification under the settings menu with every installation.
After thousands of WhatsApp customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Whatsapp Account Was Hacked? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting WhatsApp if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like WhatsApp in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our What Do I Do If My Whatsapp Account Was Hacked? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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