How Do I Switch My Internet Provider to Windstream?

Windstream offers high-quality, high-speed internet to customers in around 18 states in America. There are several methods to switch your internet provider to Windstream. You may browse through plans, find plans and apply for plans through the Company's official website or app. Alternatively, you may also contact Windstream's customer service team for help with the switch. You can contact the support team through the website, app, or phone.

Windstream offers ultra-reliable high-speed internet to customers across the United States. The Company allows customers to choose from a range of internet plans. Plans like the Kinetic Gig and Kinetic 500 are conducive for heavy usage needs like work and gaming.

You may avail yourself of a range of discounts and benefits on switching to Windstream. You can choose between DSL and fiber connections. The Company's internet services are available in around 18 U.S states.

You may check if services are available in your state before applying for the internet. There are a few easy ways to switch your internet connection to Windstream.

Through the Official Website

You can apply for internet plans directly through the Company's website. The procedure is hassle-free and straightforward.

  • Access the official Windstream website and click on the "Internet" tab on the top-left corner of the screen
  • Select the "Shop Now" option from the drop-down list to be redirected to the shopping page
  • Enter your location, apartment or suite number, street address, city, Zip code, and state in relevant text boxes
  • Click on the "Find Plans" button at the bottom of the screen
  • You can compute the approximate cost of the internet connection after adding all add-on options you need
  • The page will now display the different plans that are available to you
  • Browse through the plan options and choose the suitable plan based on your requirements
  • Click on the "Buy Plan" button
  • Check for offers or discounts that may be available on specific card payments
  • Make the payment using your credit card or debit card, depending on whether you choose a prepaid plan or a postpaid plan
  • Select the "Pay" button to buy the Company's high-speed internet

Windstream generally processes and approves applications in minimal time. The Company's experts will help you set your internet connection.

Through Your Smartphone

The Go Kinetic mobile app by Windstream can make the process of switching to Windstream much easier. You will be able to buy plans, control your account and make future payments through this app. The Go Kinectic app is available for both Android and iOS platforms.

  • Open the app and click on the "Internet" option
  • Select the "Shop Now" option on the "Internet" page
  • Browse through different plans and choose the relevant internet plan from the screen
  • Click on the "Buy Now" option
  • Enter your apartment or suite number, street address, city name, zip code, and state in the relevant text boxes
  • Make the required payment using your credit card or debit card

You will have access to mobile internet plans almost immediately after application. Windstream's service experts will help you set up your residential internet connections if you apply through the app. You can also contact Windstream's customer service team through the app. Your customer service representative will respond immediately and help you resolve any technical issue you may be facing.

Contact the Customer Service Representatives

You may also consider contacting the Company's customer service team by phone if you have trouble switching to Windstream through the website or the app. The Company's phone number and other relevant contact details are available in the GetHuman directory. The representatives will also help you choose a good internet plan based on your requirements if you need assistance.

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Why Did GetHuman Write "How Do I Switch My Internet Provider to Windstream?"?

After thousands of Windstream customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Switch My Internet Provider to Windstream? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Windstream if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Windstream Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Windstream in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Switch My Internet Provider to Windstream? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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