How Do I Get a Refund for My Wish.com Order?

Wish allows you to return your items except for the Excluded Items. You can return your items within 30 days of receipt. Some of the excluded items include software and hygiene products whose seals are broken. Once you return your items, you can get a refund. You are required to pay for the costs of return shipping unless the delivered item is defective. You are allowed to cancel your purchase within eight hours.

To start the cancellation or return process, you need to find your order in your history and click on customer support. You will speak to an agent who will help you initiate the process.

Return of Funds

Once you receive your returned item, you will receive a reimbursement of your funds. Wish will give you back the amount you spend on the purchase. You will, however, not receive compensation for your shipping fees and any extra fees that you may incur for expedited or special shipping. Your compensation will be through the original payment method unless you choose an alternative such as Wish Cash.

Returning an Item When You Have a Shipping Label

The process of returning an item which has a shipping label is simple. All you need to do is follow the following steps.

  • Print the shipping label and pack your item
  • Attach the shipping label to your package
  • Ship the package to the post office
  • Wait for your refund

Wish will send your refund as soon as they receive the package back. Every item you purchase will have a unique shipping label. If you want to return more than one item, you must follow the process for each one of the items.

Cancelling an Order

You can always cancel your order within eight hours of purchase. Go to your order history, click on Contact Support and cancel the order. Once your order has been cancelled, no charges will occur. If, however, Wish has already processed the order, then the Return Policy will cover you.

Checking the Status of Your Refund

Your order History allows you to keep track of your refund. If you choose to receive your refund through Wish Cash, then the credit will immediately be credited to your Wish account. It will, therefore, be available in your account when you need to make another purchase. Refunds through your original method of payment should take a minimum of five and a maximum of ten business days. If you do not get your refund within that period, then contact your bank for help.

What If My Card is Lost, Canceled or Expired?

Unfortunately, Wish can only send your refund to the card with which you made your original payments. If you are unable to use the card, contact your card issuer for help. It is impossible to offer a refund to a different card or account. Wish has the right to deny you a refund if suspects a violation of their return policy. It may also limit refunds and support for buyers who abuse their services.

Once you cancel your purchase on Wish, you can expect to get a refund in five to ten business days depending on your type of payment. The refund will automatically reflect on your account. Do not panic if your refund does not appear in your account immediately. It may take some time. If you are using your credit card for payments, the original charge is likely to drop from your statement. You may, therefore, fail to see a refund in your account. For Wish refunds, you will get Wish Cash which is available for use on your next purchase.

Why Did GetHuman Write "How Do I Get a Refund for My Wish.com Order?"?

After thousands of Wish.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund for My Wish.com Order? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Wish.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for Wish.com Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Wish.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund for My Wish.com Order? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

Wish.com

Asked a month ago
Viewed 90,028 times
Wish.com
Wish.com refund
refund Wish.com order
Refund a Charge

What customers are saying about this and similar problems

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!