Shopping on Wish can be a great experience especially if you find exactly what you are looking for. Unfortunately, there are times when you may wish to return the products because you got the wrong item or simply changed your mind. The process of getting your money back is short and straightforward.
Hundreds of people stumble on the app by mistake. When they see a good deal, they are quick to make a purchase only to regret it later. The Wish return policy has made things easier for such buyers. You can find the entire policy at Wish but we provide you with the basics to avoid confusion.
The Wish Return Policy
"We offer a 100% satisfaction guarantee. If you are not satisfied with your order for whatever reason, we will make sure to resolve the issue in whatever way we can."
How to Return Items with Wish
Wish.com allows you to return a purchased item 30 or fewer days after the date of delivery. Follow the following steps to return it.
Things to Remember
An important thing to remember is that all items sold on Wish re from overseas. This means that the process of returning your items may be complicated. You must exercise a lot of patience if you want to return your items.
Cancelling an Order
It is possible to cancel your order on Wish within eight hours of your purchase. If you are a new shopper, it is important to know the process of cancelling your order so that you can avoid having to return your items.
Once you have decided to cancel your order, go to the order history and click on the option Request for a Refund. After cancelling your order, you will get a refund without any extra charges.
Cancelling an Order that Shipped
It is possible to cancel orders for purchases that already shipped. The normal Wish Return Policy applies. You simply need to select the item on your history page, select the return option, and reach out to the contact support.
For orders that have already shipped and your eight-hour window, the policy still applies. You simply need to click on it and contact support.
Getting a Refund on Wish
It is possible to get a refund on Wish. You will receive your refund through the same method you paid. You may, however, select alternatives such as Wish Cash.
You can get your refund in 14 business days or less. Unfortunately, you won't get any refunds for shipment costs. According to the Wish return policy, the store does not provide reimbursement for costs such as postal fees, VAT costs, customs fees, and shipping costs. You do not get any refunds for fees incurred for expedited or special shipping.
The most important thing to remember when returning your items on wish is that you can only return your items within 30 days of delivery. You may not be eligible for returns after 30 days. Remember that it is only possible to cancel your order within eight hours.
You may not succeed in returning your orders on the first attempt. You, therefore, have to be persistent. Returns can take time. Even though the return policy could use some improvements, the process is still pretty simple.
After thousands of Wish.com customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Return My Item to Wish.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Wish.com if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Wish.com in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Return My Item to Wish.com? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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