Step By Step Guides for Solving Xbox Issues

Instructions to help with popular customer service issues

Popular Xbox How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common Xbox customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing Xbox customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other Xbox customers

I bought a ** month subscription on ****** but it says it expired on *******
I can’t purchase **,*** fifa points and it says to contact microsoft support.
I cant log into fortnite on my xbox one epic games says the issue was fixed but it isn...
I want to know why my Xbox decided to uninstall all the games
Almost all my games were uninstalled even ones that I have the disc for not just the on...
Xbox is connected to wifi but still wont sign onto xbox live..and my membership is good...
I don’t know how to type the problem I need a phone call
I got booted off line how do fix it...
someone with the email of *****@***.com changed my email from *****@***.com to theirs a...
i need my account returned to my email*and a new password
My Black ops call of duty game was deleted out of my system
How do I prevent my child from making purchases? I would like a call back. *** *** ****.
Modern warfare won't play it is saying missing data pack . this started after the new u...
I'm game sharing with a friend and everything is fine except one game he has, infinite...
I can't sign into my account on my xbox one everytime I try it tells me to fix this on...
I have an old Xbox live account that I would like to recover & use again. I’ve tried mu...
I’ve flead a domestic violence relationship I have two sons who’s Xbox accounts are wit...
I am turning on my Xbox it shows the light but after ** seconds it turns off
See more issues reported by Xbox customers

Does GetHuman write how-to guides because they are a partner of Xbox?

GetHuman has no affiliation whatsoever with Xbox, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of Xbox have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Xbox Reference

Guidance for Other Companies

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