Xbox is a leading name in gaming platforms with approximately 100 million gamers using the system monthly worldwide. As gamers upgrade their systems, they may wish to trade in or sell their old consoles, and they want to make sure they don't leave any personally identifying information on their console. If you are thinking of selling or trading your Xbox, you may need to wipe the console memory by doing a factory reset. How do you factory reset your Xbox? You can get assistance by contacting Xbox customer support here, and below are steps to resetting your Xbox.
You can reset your Xbox on the console or by using a USB drive/computer to restore your device to factory settings.
To reset your Xbox from the console, follow these steps:
If you are resetting the Xbox console using a USB, follow these steps:
To use the USB on the computer to reset your Xbox, complete the steps below. You will need a Windows based PC with a USB drive and internet connection and a USB drive with 4 GB of available space or more, and the space must be formatted as NTFS.
Resetting your Xbox can help you sell or trade it with confidence that your information has been protected. For more information or assistance, contact Xbox customer support here.
After thousands of Xbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Factory Reset My Xbox? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Xbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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