If you missed Black Friday, the Xbox Cyber Monday event is a chance to enjoy incredible discounts on games, consoles, bundles, and accessories. You can find the deals on their website or by contacting the customer service agents. Follow these steps to make an order for games on the Xbox Cyber Monday event.
1. Using the account on which you wish to make a purchase, sign in to box Live
2. Open 'Games' and then 'Browse Games'
3. Find the game content you wish to buy and select it
4. Click 'Confirm Download' to complete the process
Another option to place your order is by speaking with the customer service agents. They may help you find the best deals for different items. The customer service agents may help if you have trouble making an order for the Xbox Cyber Monday event.
Contacting the Support Team
There are plenty of ways to contact Xbox if you need help. Phone support is the best option and you can use it regardless of your problem. The customer service agents will give speak to you about your problem and the type of help you wish to get. In some instances, you may need to place a few calls before getting the help you need.
Live chat is also a great option if you need help fast. It is the best alternative to phone support and the only other way to speak directly with an agent. You may use it for any of your concerns.
Email support may be a good support option if you don't necessarily need to speak directly with an agent. Compile a brief email with the details of your concerns and the type of support you need. The customer service team will get back to you as soon as possible. With email support, you can refer to your communication with the support agents whenever you want.
Consider seeking support on Facebook/messenger if you don't need to speak with an agent. This support option allows you to seek help in private or public depending on your needs. It is fast and appropriate for any issues.
You may seek support on Twitter if you don't mind seeking support in public. The customer service agents will get back to you as soon as possible. You are also likely to get help from other Xbox users.
If the customer service agents cannot help you on Twitter or Facebook, they may suggest that you contact them on the phone or through email.
The help desk is the first support alternative for most customers. Consider going through it before contacting the customer service agents directly. The help pages address important topics and answer commonly asked questions. You may get suggestions, tips, and reminders that have the solutions you need. On the other help desk, you can learn from both the customer service agents and other customers. If you get into a conversation with the customer service agent on the help desk, they may suggest that you contact them on the phone or email.
After thousands of Xbox customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Make an Order for the Xbox Cyber Monday Event? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Xbox if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Xbox in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Make an Order for the Xbox Cyber Monday Event? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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