How do I cancel membership renewal on Xbox Live?

A simple 5 step guide for solving this common Xbox problem quickly and effectively by GetHuman

Click "Services & subscriptions".
Then in the Xbox Live under "Renews on" - click "Cancel".
You will need to confirm the message pop up.
Click "Confirm cancellation".
We've helped 3,050 people cancel service with Xbox in the last 90 days. Let us help you!
Cancel my service
Author:GetHuman-prettyb23 years ago

About this Step by Step Guide

After thousands of Xbox customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I cancel membership renewal on Xbox Live?; I am trying to sign into my gamer tag but I don't remember the email address I used for it so I need help please and thank you; how to reset my password for xbox one account when i cant get on my emailthat goes with it?@?; I can't log into my xbox live account on my xbox *** or xbox one. I have already spoken with Microso; We bought a member ship live card for the xbox & everytume we put the the xob live number in it doesnt ler me connect; Charged my card * times for some thing i never got! Extremely upset took out over ***$ off my card I never bought... So we put together this guide to try to help. It has 5 step(s) to it. It takes an average of 33 minutes to get through these steps according to other users, including time spent working through each step and contacting Xbox. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Xbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Xbox that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I cancel membership renewal on Xbox Live? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Contact XboxXbox Customer ServiceMore Xbox How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Xbox and solve Xbox customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!