Xbox: How do I run a network connection test?
A simple 6 step guide for solving this common Xbox problem quickly and effectively by GetHuman
Scroll left from Home to open the guide.
Select Network settings. Any known outages will appear in the middle of the screen.
On the right side of the Network settings screen, select Test network connection.
BenF3 years ago
About this Step by Step Guide
After thousands of Xbox customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Xbox: How do I run a network connection test?; i bought game on my xbox but didnt get it; wont let me make purchases , says that my settings doesn't allow me to make purchases. i changed the settings and its still not working; The system update stopped what should I do; I'm calling because I can't talk to my friends because someone pissed me off and called me a n wo...; I am being asked to pay tax on the Season pass but my account has the wrong email to use my debit... So we put together this guide to try to help. It has 6 step(s) to it. It takes an average of 43 minutes to get through these steps according to other users, including time spent working through each step and contacting Xbox. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for Xbox Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like Xbox that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I run a network connection test? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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