Switch account from xbox 360 to xbox 1

A simple guide for solving this common Xbox problem quickly and effectively by GetHuman

Hi there, Get Human has compiled the following information to help you:
Here's what transfers to Xbox One:
Profile: Most of the elements associated with your profile, including your gamertag, gamerscore, achievements, and friends.
Account information: All of your subscriptions (such as Xbox Live Gold or Groove Music Pass) and the payment methods associated with your account.
Family relationships: Family relationships are managed through your Microsoft account and will move with you. For example, if you created a Microsoft account for your child and associated it with your own account, that relationship will carry through to your Xbox One. You won't have to create a new child account.
Privacy settings: When you establish privacy settings, you're limiting what parts of your Xbox Live profile others can see, such as whether you're online, what you're playing, your friends list, and so on. You can use preset age-based limits or customize settings to your preferences. Note that Xbox One offers additional settings that Xbox 360 does not have. To learn more, see Xbox One privacy settings: Manage privacy, safety, and child account settings.
Groove: All purchases you've made through the Groove music app, and anything you have in the Groove music cloud, will appear in the Groove music collection.
Movies & TV: All purchases you've made through Movies & TV will appear in the Movies & TVcollection.

Here's what doesn't move transfer to Xbox One:
Some games, game saves, and apps: Xbox One is now backward-compatible with your existing Xbox 360 games, game saves, and apps. You can now play a growing number of digital and disc-based Xbox 360 games on your Xbox One console. For the latest information, see Play Xbox 360 games on Xbox One.
Content restrictions: On Xbox 360, content limitations on games, apps, and media are set on the console for all users. On Xbox One, the content limits for your kids are set at the account level. By default, anyone over the age of 18 has unrestricted access to games, apps, and media. Young children are limited to age-appropriate content.

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Author:GetHuman-emily33 years ago

About this Step by Step Guide

After thousands of Xbox customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Switch account from xbox 360 to xbox 1; I can't sign in to my Youtube account on my Xbox one; I keep getting a notice that i have an old version of the game that i have to reset my rank and unlocks to continue; I want to remove a debit card number from my xbox. I don't even remember if I have a microsoft account.; When I trie to login in to my account it allways "please download it again"and when I do that it doesn't work; for some reason HOME TOOK TOO LONG TO START.(*********a). this is the error msg i am getting... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 51 minutes to get through these steps according to other users, including time spent working through each step and contacting Xbox. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Xbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Xbox that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Switch account from xbox 360 to xbox 1 guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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