Why won't my dashboard come up after turing my Xbox on?

A simple 3 step guide for solving this common Xbox problem quickly and effectively by GetHuman

Hi, Your problem seems to be a common one. This is the best way to fix it: Step 1: Shut down your Xbox
Step 2: Unplug anything you have running directly into your Xbox (cords, cable boxes etc.)
Step 3: Wait 2 minutes, then plug everything back in and power on. Your system should work. Hope this helps!
We've helped 5,473 people with Xbox tech support issues in the last 90 days. Let us help you!
Fix my issue
Author:GetHuman-aleboo3 years ago

About this Step by Step Guide

After thousands of Xbox customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Why won't my dashboard come up after turing my Xbox on?; I cant get internet connection when I have my Xbox *** plugged in to my router it say make sure...; Reset my game sharing , license transfers.; My original Xbox (not ***) is flashing red a green ring and says to call customer su; Hi, I currently cannot change "My home Xbox" setting to my correct account. I recieved this Xbox...; I am not getting connected to my friend online yo play fifa** in xbox one... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 51 minutes to get through these steps according to other users, including time spent working through each step and contacting Xbox. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Xbox Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Xbox that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why won't my dashboard come up after turing my Xbox on? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Xbox Phone Number
See current wait time and use the GetHuman Phone to reach Xbox without waiting on the phone.
Contact XboxXbox Customer ServiceMore Xbox How To GuidesSimilar Problems Reported by Others
GetHuman shows free information and tools to help customers contact Xbox and solve Xbox customer service problems faster.
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free reviews, tools and information. You can help!