How Do I Cancel My Order and Get a Refund?

Canceling an order is rarely an easy experience if you've already submitted it. But YesStyle does make the process more straightforward when it comes to unwanted items with 14 days to begin your refund request within your account and 30 days to return the unwanted items.

YesStyle is an online fashion and beauty retailer that offers products from Korea, Japan and Taiwan. Like any retailer, they process returns and refunds in case of problems with the order, but what about cancellations? Those issues aren't always straightforward and can often be a hassle. However, this guide can alleviate most of the inconvenience that comes with needing to cancel an order.

If you have yet to make a purchase from YesStyle

First, YesStyle does not allow for item or order cancellation once it has been placed.

You might already know all or most of these but here are a few recommendations to help out.

  1. Carefully review each item to confirm it's what you are looking for before you put it in your cart.
  2. It's also helpful to read the reviews, especially if the review goes into detail why something was a good purchase or not.
  3. You can also wait before you check out. Since the cart is virtual and often connected to your account, your cart does not expire automatically because it's still a possible sale. Since this feature is temporary, you may receive email reminders that you have something in your cart before your cart expires and the items are removed.

If it's too late and you already ordered

The best option in this case is to return the items for a refund which YesStyle gives as store credit. Not all items qualify for a return but those that do have a return period of 14 days after you received the item or order to begin the return. It's best to contact YesStyle customer service during that time to begin the return or if you have any questions. They may need the following information when you call or email them.

  1. Order number
  2. Product name(s) and YesStyle catalog number(s)
  3. Reason you are requesting the Return Merchandise Authorization.

In this case it will be Unwanted and they have a specific RMA section for unwanted items in your My Account tab.

Beginning the return process for unwanted items only

  1. Log into your YesStyle account and then click on orders under the My Account section.
  2. Select the order number that includes the items you don't want and click the Start a return request link.
  3. Follow the instructions for the process of your return.

The actual return via mail

  1. Unwanted items must be in their original packaging as they may be refused or discarded and include the RMA number.
  2. All items must be returned within 30 days of the RMA issue date.
  3. The customer pays the return shipping costs for unwanted items and YesStyle denies responsibility in case unwanted items are lost while en route to the returns center.
  4. YesStyle must receive the returned items and determine them to be in acceptable condition before the refund credit is issued.
  5. YesStyle has multiple return addresses depending on where you live so please confirm with their return policy or contact them directly in case they made any changes to their return policies.

Your Refund

Since your refund is processed electronically, you should see it as soon as possible but feel free to contact them if it's been longer than a few days.

How Do I Cancel My Order and Get a Refund?

Why Did GetHuman Write "How Do I Cancel My Order and Get a Refund?"?

After thousands of customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Cancel My Order and Get a Refund? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

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