If you purchased something from ZAGG and discovered, once you got it home, that it really wasn't what you'd hoped for, you're probably wondering how you can return it and get a refund. This article will teach you how.
ZAGG has a no-questions-asked return policy. As long as you make the return within 30 days of the purchase, you qualify for a full refund, store credit or equivalent exchange.
If you made your ZAGG purchase in a store, you need to return it to the store in person. Just remember to pack up everything that came with your purchase, including accessories, cables, instructions, and so forth. Bring your purchase and the receipt to the store you bought it from and take it to the customer service desk. The representative there will help you make the return and issue your refund.
If you made your purchase online, you can mail your purchase back to ZAGG. Package up everything included in the purchase, such as cables and manuals, in the same box. Write "Order #" and the order number on the outside of the box, next to the address. Use the appropriate address from the list below. Mail the package back to ZAGG. You will receive your refund after your order has been received and processed.
For purchases in America, use this address:
6244 Technology Ave.
Kalamazoo, Michigan 49009
For UK purchases, use this address:
Partners in Logistics UK Ltd
3 Banner Park
West Midlands CV4 9XA
For purchases made in Europe, the Middle East, and Africa, use this address:
C/O Partners in Logistics
103 Shannon Industrial Estate
Shannon, County Clare, V14 PH21, Ireland
If you need any help getting your refund, contact a ZAGG customer service representative. You can reach one by phone, email, chat, or help desk.
After thousands of Zagg customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Zagg.com? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Zagg if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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