If you want to take a break from online dating, you can deactivate or remove your Zoosk account. Zoosk allows you to hide your profile or pause your account. If you pause your account, your profile will be hidden temporarily. You will still maintain your connections, profile, and message history. You can continue to use them when you get back to your account. If you would like to deactivate your account, you must cancel your subscription. Follow the following steps to deactivate your account through your computer.
Using a Smartphone to Deactivate Your Zoosk Through the Android App
If you simply want to take a break from online dating, you do not need to delete your account. You can simply pause it. If you pause your Zoosk account, you will maintain your connections, messages, and profile. When you get back to online dating, you can continue from where you stopped.
Once you pause your account, your profile will be hidden from the site. Other members won't see it until you unpause. You won't receive any notifications or emails from Zoosk or any Zoosk users. If you are a subscriber, you will maintain your subscription. You will, therefore, receive emails that relate to your subscription. You may get emails to renew your subscription or reactivate your account.
The process of pausing your account depends on your way of accessing your account.
Pausing Your Account From a Computer
Pausing From the App
Permanently Deleting Your Account
If you are sure that you do not want to get back to online dating, you can delete your Zoosk account permanently. Deleting the account permanently can be difficult so you may need to contact the support team for help. After deactivating your account on the app, you must delete or edit your profile information. Edit or delete your personal information including your name, profile image, and location. If Zoosk is connected to your Facebook account, you must revoke its permission to access your account.
Follow up with Zoosk until you are sure that your account has been fully deleted. You can email them or contact them by phone. Be polite and explain why you would like to delete your account. Explain that you have already deactivated your account but you would like to delete it completely. If you do not receive a response from the customer support page, contact Zoosk on phone. You will be connected with an agent to help you.
With this guide, you should be able to deactivate or remove your account from Zoosk.
After thousands of Zoosk customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Deactivate or Remove My Account from Zoosk? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Zoosk if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Zoosk in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Deactivate or Remove My Account from Zoosk? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.