Zoosk does not offer refunds for any purchases. According to their policy, all purchases are non-refundable. This includes Zoosk coins and subscriptions that you haven't used up. If you have a subscription that you want to cancel, you should do it before the date of renewal. You will not get a refund for your subscription even if you have used it partially.
Canceling Your Subscription
Even though you may not qualify for a refund on your subscription, you can cancel it. If you have set it to automatically renew, the easiest way to cancel it is by turning off automatic renewal. Go to the option 'Account Settings' and then 'Subscriptions.'
If you bought your subscription from a third party, you must contact them to cancel your subscription. Different third parties may have different terms and conditions when it comes to subscriptions. If you speak to their agents, they will help you with the process.
How to Cancel Your Subscription From a Computer
How to Cancel Your Subscription From Your Smartphone
If you have cancelled your subscription, you can deactivate your account or remove it completely from Zoosk service. This may be a great choice if you are no longer interested in online dating.
Deactivating Your Account From Your Computer
Deactivating Your Account Through the Android App
Once you deactivate your account, your profile will no longer be visible to other Zoosk users. If you have any subscription benefits, you will lose them too. You cannot get a refund for your subscription.
If you want to start online dating again, you can reactivate your account. You will continue to use it using your email address and password. When you reactivate your account, you won't be entitled to any of your old subscription benefits.
If you have trouble canceling or deactivating your subscription, contact Zoosk customer support team for help. Zoosk has a strict no-refunds policy so you should not expect to get your money back. With this guide, you should be able to get a refund from Zoosk. Make sure that you follow each step and avoid doing anything against their terms of services.
After thousands of Zoosk customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund from Zoosk? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Zoosk if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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