Discovering your Zynga Poker Account has been hacked can be very upsetting, especially if the thieves stole all of your poker chips. Fortunately, there are several ways to recover a hacked Zynga Poker Account - including restoring any chips you might have lost.
The first thing you should do is verify that your Zynga Poker Account really has been hacked. Many hackers will start an attack by sending 'phishing' emails, pretending to be a real Zynga employee and asking you to confirm things like your security question or password - which they then use to break into your account! Many of these emails are designed to frighten you, by threatening to ban your account or even report you unless you confirm your account immediately.
So if you think your account has been hacked because of an email alert, take a few steps verify the email.
If you haven't tried logging into your Zynga Poker account, do that now. If you can easily log in and see all of your chips exactly where they should be, everything is fine! Ignore the email and continue playing Zynga Poker.
However, if your account still isn't accessible, don't give up just yet.
Once you've verified that your Zynga Poker account really has been hacked, the first step in restoring it is contacting Zynga Customer Service. A customer service representative will walk you through the process of restoring your account, including any poker chips which may have been stolen.
After your Zynga Poker account has been restored from being hacked, take a few important steps to secure it.
After thousands of Zynga customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Recover a Hacked Zynga Poker Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Zynga if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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