Zynga is one of the largest companies that creates virtual games centered around bringing people together. In fact, one of its games has reached over 10 million active users within six weeks of its release. However, some glitches are part of technology. The question is, how do you report a technical issue, or bug, to Zinga if it happens to you? Read on to find out, so you can get back to your favorite Zynga games.
If you find yourself having some issues with your favorite Zynga-created game, know that you are not alone. The main website has a player forum where you can ask questions and get help. Each game has its own forum with at least one thread dedicated to bugs and troubleshooting. Some solutions to issues can be as simple as updating your device or your app.
Another option is to visit the player support page and select the game you're having issues with, and then type in the error in the search field. The results page will show you some articles from Zynga's database that may help.
The last option is more direct, since many people prefer to speak to a live person. You can reach out to Zynga's customer service help line here. Representatives are available 24 hours a day, seven days a week. You can also message them through the contact form. You'll need to select your operating system and provide your name, email address, player ID number and be ready to describe the issue you're having.
After thousands of Zynga customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report a Bug to Zynga? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Zynga if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
GetHuman has been working for over 10 years on sourcing information about big organizations like Zynga in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report a Bug to Zynga? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.