How Do I Report a Bug to Zynga?
Zynga is one of the largest companies that creates virtual games centered around bringing people together. In fact, one of its games has reached over 10 million active users within six weeks of its release. However, some glitches are part of technology. The question is, how do you report a technical issue, or bug, to Zinga if it happens to you? Read on to find out, so you can get back to your favorite Zynga games.
The Best Options
If you find yourself having some issues with your favorite Zynga-created game, know that you are not alone. The main website has a player forum where you can ask questions and get help. Each game has its own forum with at least one thread dedicated to bugs and troubleshooting. Some solutions to issues can be as simple as updating your device or your app.
Another option is to visit the player support page and select the game you're having issues with, and then type in the error in the search field. The results page will show you some articles from Zynga's database that may help.
The last option is more direct, since many people prefer to speak to a live person. You can reach out to Zynga's customer service help line here. Representatives are available 24 hours a day, seven days a week. You can also message them through the contact form. You'll need to select your operating system and provide your name, email address, player ID number and be ready to describe the issue you're having.
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