If you are experiencing a technical issue with FarmVille, either on mobile or web, you can report these problems to the creator of the game. The creator of FarmVille is Zynga, a game design company with an impressive collection of games such as Zynga Poker, Mafia Wars, and CityVille.
Before you report a problem you are experiencing with FarmVille to Zynga, see if the problem is fixable using in-game support. FarmVille offers in-game support on the main menu of the webpage to help solve common issues that can happen while playing the game. These problems can be anything from billing to in-game issues.
If you are experiencing problems on the mobile version of FarmVille, click the wheel in the upper-right corner and click the Help menu. Once you have pressed Help, you can press Blog or Player Support; this will take you to the solutions to commonly reported problems.
If you didn't find the solution to the problem you are experiencing, it would be time to contact Zynga and report the issue you are experiencing. Zynga will give personal attention to your problem, which will require you to know your Game ID you are using on FarmVille.
The quickest and best way to report a problem with FarmVille is by contacting Zynga by their customer service phone number. This will get you in contact with a customer service representative who will help solve your problem for you as quickly as possible. The average wait time to get in contact with a Zynga representative is 15 minutes.
Another way to contact Zynga Games to report a problem is by email. You can report a problem with anything related to FarmVille. This method is for something that is not urgent to fix and will not receive a response as fast as calling customer service. You will want to describe your problem with as much detail as you can, this minimizes the number of times you will need to email Zynga back and forth.
After thousands of Zynga customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report a Problem with Farmville? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Zynga if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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