Zynga: How do I recover or report a hacked FarmVille account?

A simple 11 step guide for solving this common Zynga problem quickly and effectively by GetHuman

1
The best way to report your hacked FarmVille account is to do so online. You can use this link to do so.
2
Open the link, and select FarmVille from the drop down menu.
3
In the next box, select the platform that you are using. This is how you play your game be it on your phone or computer.
4
Where it says "What type of issue are you having?" click "Report/Abuse."
5
Next select the "Password Reset" for the issue type that you are having.
6
Then enter the device that you are using and below that enter the device model.
7
Below that is the personal information section. Enter your name, email address and gamer ID so they can look you up .
8
Next enter the time of the error, and then select the language that you would like to receive help in.
9
If you have any screenshots that show you cannot access your account, attach it here. If you don't have anything, move on.
10
In the last box, make sure to explain the issue clearly. Tell them that your account has been hacked and that you can no longer access your help and need your hacked account back.
11
Once you are done, click "Submit" and you should hear back from them in 24-72 hours.
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Author: Adam • April 6th, 2017

About this Step by Step Guide

After thousands of Zynga customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Zynga: How do I recover or report a hacked FarmVille account?; Cannot send or reply to my Words with Friends. Says 'Sending' but never gets through, only states 'nudge' but doesn't receive any new games.; My Farmville* friends notified me that I disappeared from their neighbor lists. How can this be corrected?; i can not play poker the box where i have to put in my pin doesnt come up; FarmVille * country escape update event issue; did not get the right amount of mp on game card,,was *** short... So we put together this guide to try to help. It has 11 step(s) to it. It takes an average of 111 minutes to get through these steps according to other users, including time spent working through each step and contacting Zynga. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for Zynga Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like Zynga that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I recover or report a hacked FarmVille account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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