Zynga is an American game developer that runs social video game services. The company was founded in 2007 and operates internationally. As of August 2017, Zynga had 30 million active users. The company's most popular game was FarmVille which was launched on Facebook in June 2009. As of 2017, Words with Friends 2 and Zynga Poker are the company's most popular games.
If your Zynga account has recently been disabled, there are several steps you should take. Follow the instructions as outlined below.
Start first by searching the Zynga Help Forum for assistance. Other users may have come across a similar problem and already found a solution.
If the Zynga Help Forum had no answers for you, the next step is to contact the Zynga Customer Support team. One of the ways you can contact the team is via phone. You will have to provide some personal and contact information to verify your identity. Tell the customer support agent your issues and ask for help retrieving account access. Keep the agent on the line until you're able to log back into your account.
If you prefer not to speak to someone on the phone, you can also email the Zynga Customer Support team. Note that it can take several days to receive a response from Zynga, so you shouldn't go with this option if you're in a rush. Try to provide as many details as possible in your original email so that the agent is able to help you as quickly as possible without follow-up questions.
Many companies frequently monitor their social media accounts. You can attempt to contact Zynga through their Twitter account. Note that there is no guarantee that Zynga will respond to messages on Twitter and you may even have to wait several days for a response.
After thousands of Zynga customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together What Do I Do If My Zynga Account Is Disabled? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting Zynga if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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