Step By Step Guides for Solving eBay Issues

Instructions to help with popular customer service issues

Popular eBay How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other eBay customers

Ordered a product was told it would be delivered in *days. After confirming it said a w...
I bought * items from the same buyer and never got my items. Delivery date was suppose...
Don't receive item will not give refund for stolen money
I bought a gift card and went on eBay to check the balance and it say my card don't exist.
Paid for item may* won't SEND REFUND
Was charged twice for same shipment in bank account
USPS fees have gone up. Was @ PO today and for first class shipping with tracking for s...
I have been scammed * times in the last month by ebay sellers that were not registered...
Inwant to know where my money is
I need to chsrge my orders to paypal they took it off my deit card
According to fedex the seller created the wrong shipping address and now I don't know w...
Fraudulent charges on my account after someone changed my password
I was supposed be getting a refund today but it looks like you guys took out my bank ac...
I want to return a item
Today was the last day for the vendor to send me a return shipping label .You have cont...
I haven't received the item and still waiting to receive my refund
I purchased a Toyota passenger side rear taillight. My old unit had the brake light on...
Got charged four times for one item
See more issues reported by eBay customers

Does GetHuman write how-to guides because they are a partner of eBay?

GetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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