Step By Step Guides for Solving eBay Issues

Instructions to help with popular customer service issues

Popular eBay How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common eBay customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing eBay customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other eBay customers

Why is my account suspended
Can't sign in to get an eBay account. When I go for the verification code my phone disc...
I bought an item as a guest on ebay. I have not received a tracking number or any upda...
Yes my name is Susan Tompkins I ordered a wall clock on music or the number is...
Hi I ordered some tires from simple tire I canceled the order when it re-re-got here an...
I havent received my item and it has been stuck in inspections since April *rst..Unacce...
Need to give u a address to send my product
I received the wrong item and I need a refund the shipping label sent to me in my email...
Y’all chargin for somethin I already pay for and I have a negative balance on my card a...
Your uk interface with the Royal Mail is not working in regard to home collection.*I sh...
Hola he venido varios art*culos y no se ha reflejado el dinero quisiera que me proporci...
I'm trying to refund a customer by another way than Paypal.
eBay keeps asking me to update my bank details. As you already have them, why is this...
I'm trying to refund a customer and it won't go through with Paypal so I want to pay a...
please contact me about my return issue, i got a defective item i didn't order...
i got some thing that was not what i ordered, i bought a soda stream and got a tota...
stop the payment. Gift card purchased already redeemed.
I'm just trying to track my item to see when it's gonna arrive
See more issues reported by eBay customers

Does GetHuman write how-to guides because they are a partner of eBay?

GetHuman has no affiliation whatsoever with eBay, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of eBay have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

eBay Reference

Guidance for Other Companies

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