How Do I Close My Ebay Account?

Closing your eBay account is a pretty straightforward process, but there are a few things you should know before you get started. Ensure you understand the consequences of closing your account, including that all of your data will be permanently deleted. If everything looks good and you're ready to proceed, follow these steps to close your account.

eBay is known for being an international e-commerce marketplace with the most diverse group of buyers and sellers globally. It's a great way to make money on unused items lying around your house or shop online for new goods at competitive prices. However, if you are no longer interested in this particular marketplace, you can close your account.

Closing your eBay account is a pretty straightforward process, but there are a few things you should know before you get started. In this guide, we'll walk you through the steps to close your account and explain what happens when you do. Let's get started!

What You Should Know About Closing Your eBay Account

Your eBay account cannot be closed if you have a current or past unpaid item unless you pay the outstanding balance. All of your data (including bids, purchases, and feedback) will be permanently deleted when you close your eBay account. Any feedback or ratings associated with your account will be removed and cannot be restored.

How to Close Your eBay Account

To close your eBay account, follow these steps:

  • Sign in to your account and click the "My eBay" on the top right corner of the page. From the page that opens, click "Account". On this page, click "Close Account". It is under the "Account preferences" heading. You will be led to a page outlining the closure process. Please read the information carefully. They contain the terms and conditions of closing your account.
  • After reading the information, scroll down the page and click the "Close account and delete my data" button. You'll be asked to provide a reason for closing your account, including security concerns, business reasons, personal reasons, billing issues, request to delete personal data, frustration using the website and account issues.
  • Select the most appropriate reason. You will then be led into more refined reasons under each of the above categories. After selecting the most appropriate reason, click the "Continue" button at the bottom
  • You will be asked for confirmation to close your account. Select "No, please close my account" from the drop-down menu and then click the "Continue" button. To proceed, check the box next to "I read and understand the above information" and then "Continue"

That's it. You've successfully closed your eBay account. Be aware that it can take up to 60 days to delete all of your data permanently. If you change your mind, you have seven days from when you requested to close your account to cancel the request.

Help from Real People

We partner with a US-based company with live tech support experts available 24/7. Take advantage of a $1 one-week trial membership and chat with an expert now.
Chat With A Help Expert
How Do I Close My Ebay Account?

Why Did GetHuman Write "How Do I Close My Ebay Account?"?

After thousands of eBay customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Close My Ebay Account? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting eBay if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for eBay Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like eBay in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Close My Ebay Account? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


Speak to An Expert Now

We partner with a US-based expert help site to provide you with tech support 24/7. Enjoy a $1 one-week trial membership and chat with a live expert now.
Get Live Expert Help
Asked a year ago
Updated 2 months ago
Viewed 284,349 times
Close Your eBay Account
Closing eBay Account

What customers are saying about this and similar problems

Trying to return a purchase.
I really need for a customer service representative too call me ***-***-****
I need my email language to be changed as I Donny understand Polish
My issue involves two clients. The wrong packages got sent to the wrong people unfortun...
I'm not getting order confirmation or any other email. I've tried changing my email in...
Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!