Whether you are a buyer or a seller, it is important to reset your eBay password regularly to keep your account secured and hacker free. In this article, you will learn how to change or reset your eBay password for security reasons or to get back into your account.
We all been guilty of forgetting our password at one time or another; fortunately, it's easy to reset your password on eBay. Start by visiting eBay's website and navigate to the login page. Once there, select the "Reset Password" button located at the bottom of the page. For security purposes, your identity must be verified first, before you can change your password. Choose whether you want to verify your identity by email or by text message. If you choose to receive an email but haven't received the message, after waiting at least five minutes, check your junk or spam folder since some mail often gets redirected mistakenly. After checking your spam folder, without any luck, try resending the email before contacting a support agent for assistance. If you have received the email, click the link provided and you will be taken to a page where you can submit a new password of your choosing. Remember to also use your new password to login to the eBay mobile app as well.
Use your current password to login to your account then select "Change Your Password" located at the lower part of the page. This can also be done by going to your account in "My eBay" and following these steps:
Note: You will also use the new password to login to your eBay app on your mobile device.
After trying the above steps, if you are still experiencing difficulty resetting or changing your password, here are some troubleshooting tips you can try:
Note, if you tried changing your password more than five times within a 24 hour period, you will need to wait at least 24 hours, before trying to change it again.
After thousands of eBay customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Ebay Password? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting eBay if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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