How Do I Reset My Ebay Password?

Your eBay password should be changed regularly for security purposes whether you are a buyer or a seller. However, if you forgot your password, it is easy to retrieve it. Just follow the instructions provided above to reset your password or change it to a new one. Keep in mind that you will need to verify your identity in any case by either receiving a text message on your phone or by email. In addition, if you already tried to change your password over five times without any luck within 24 hours, you will have to wait at least 24 hours before you will be able to try again.

How do I reset my eBay password?

Whether you are a buyer or a seller, it is important to reset your eBay password regularly to keep your account secured and hacker free. In this article, you will learn how to change or reset your eBay password for security reasons or to get back into your account.

If You Have Forgotten Your Password, Here's How to Reset It

We all been guilty of forgetting our password at one time or another; fortunately, it's easy to reset your password on eBay. Start by visiting eBay's website and navigate to the login page. Once there, select the "Reset Password" button located at the bottom of the page. For security purposes, your identity must be verified first, before you can change your password. Choose whether you want to verify your identity by email or by text message. If you choose to receive an email but haven't received the message, after waiting at least five minutes, check your junk or spam folder since some mail often gets redirected mistakenly. After checking your spam folder, without any luck, try resending the email before contacting a support agent for assistance. If you have received the email, click the link provided and you will be taken to a page where you can submit a new password of your choosing. Remember to also use your new password to login to the eBay mobile app as well.

If You Need To Change Your Password, to Secure Your Account, Follow These Instructions

Use your current password to login to your account then select "Change Your Password" located at the lower part of the page. This can also be done by going to your account in "My eBay" and following these steps:

  1. Click on "Sign in and Security".
  2. Next to password, select "Edit".
  3. Enter your current password and then the new password you would like to use and click "Submit".

Note: You will also use the new password to login to your eBay app on your mobile device.

Troubleshooting Tips If You Are Having Problems

After trying the above steps, if you are still experiencing difficulty resetting or changing your password, here are some troubleshooting tips you can try:

  • Check your Caps Lock to make sure they are off before typing in your new password
  • Clear your cookies and cache
  • Make sure your browser isn't populating the password field automatically with an old password. If it is, then trying manually typing your new password in, or go to your browser settings and turn off auto-fill.

Note, if you tried changing your password more than five times within a 24 hour period, you will need to wait at least 24 hours, before trying to change it again.

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How Do I Reset My Ebay Password?

Why Did GetHuman Write "How Do I Reset My Ebay Password?"?

After thousands of eBay customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Reset My Ebay Password? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting eBay if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for eBay Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like eBay in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Reset My Ebay Password? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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