How do I return my item to eBay?

A simple 4 step guide for solving this common eBay problem quickly and effectively by GetHuman

Before you get started, be sure you have: Email, Password
1
If you'd like to speak to someone from their customer service team you can call eBay here .
2
Find the item in My eBay.
3
Under Purchase History, select Return this item from the More actions drop-down menu.
4
Select the reason for the return. Depending on the seller's return policy, eBay may put you in touch with the seller directly.
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Author:GetHuman-somegal3 years ago

About this Step by Step Guide

After thousands of eBay customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: How do I return my item to eBay?; Confirming a phone number that said it is ebay; My shoe missing they said it would be here the *; I ordered * items on thursday using my credit card, and its sunday and i have yet to receive my ...; I want to know why ebay removed my paypal option; customer has purchased * skirts from my store. store name 'indiaquilt' the skirts come from India...... So we put together this guide to try to help. It has 4 step(s) to it. It takes an average of 41 minutes to get through these steps according to other users, including time spent working through each step and contacting eBay. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.

Why does GetHuman Write How-to Guides for eBay Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like eBay that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our How do I return my item to eBay? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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