When eBay suspends an account, it will typically send an email with an explanation of its decision. Common reasons for eBay suspensions include overdue seller fees, reimbursement requests, violations of rules and policies, unverified account information, or the need to update payment information. Many issues can be resolved easily, so it's always worth responding to eBay's requests before attempting to open a second eBay account.
In order to react properly, it's important to fully understand the severity of the situation and why your account was suspended. Some limitations on eBay are more serious than others.
If your account is suspended indefinitely, you'll need to contact eBay support and politely plead your case. If the account cannot be reinstated yet, it's necessary to wait an entire year before approaching eBay again. However, there are no guarantees that the company will ever restore an indefinitely suspended eBay account.
eBay will blacklist anyone who creates a second eBay account to bypass a suspension. The company is capable of tracking old users with information from their PC, phone, IP address, mailing address, phone number, business name, and personal name. Since eBay also works closely with Paypal, and Paypal accounts require a verified identity, it's very difficult to trick the system into allowing a second eBay account.
Some users open dozens of fake accounts while trying to outwit eBay's suspension algorithms. While it's technically possible to open another eBay account, it's only a matter of time before the new account is also suspended. In the long run, it's best to address your faults and work with eBay to regain account privileges.
After thousands of eBay customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together Is It Possible to Open Another Ebay Account After My First Account Was Suspended? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting eBay if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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