eHarmony is an online dating platform that looks to connect single people. The company was launched in 2000 and quickly became one of the most popular dating sites available. If you have a profile on eHarmony, your profile picture can be the difference between many matches or no matches. Updating your profile picture regularly can ensure you aren't tricking people with outdated photos that aren't a true representation of what you look like. If you need to update your profile picture on eHarmony, follow the steps as outlined below.
If you can't seem to change your profile picture following the directions as outlined above, you need to reach out to eHarmony's customer support team for help. Call into eHarmony's customer support line and explain that you're having technical issues. They will walk you through troubleshooting what the problem is. After the customer service representative explains to you know what the problem is, ask them to stay on the line with you until you have successfully updated your picture.
If you prefer not to speak to someone on the phone, you can also contact eHarmony's customer support through their live chat function. Explain that you are unable to update your picture online and ask for help. The customer service agent will either walk you through troubleshooting steps, or you can send them your picture and have them make the change for you. If the customer service representative changes it for you, ask them to stay on the line until you log on and see the change for yourself.
After thousands of eHarmony customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Change My Profile Picture on Eharmony? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting eHarmony if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.
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