How Do I Get a Refund for a Charge on Eharmony?

If you've changed your mind about using eHarmony's services or you aren't happy with the service they provide, you can ask the company for a refund. Many customers have found that getting a refund from eHarmony is difficult. They have a strict policy regarding refunds, and you'll need to write and ask for your money back either via post or email. You can also call the customer service team or send a message via live chat on their website.

How do I get a refund for a charge on eHarmony?

eHarmony is an online dating agency that's based in Los Angeles. It uses an algorithm based system to match potential dates and was the first website of its kind to do so. eHarmony claims that they'll help you find your perfect partner by using scientific methods and by asking detailed questions during the sign up process.

Many people have had success and found love on eHarmony, with the website creator claiming that one person every fourteen minutes finds their ideal partner. If you've been unsuccessful in love after try eHarmony and are looking for a refund, follow these steps. eHarmony does have a strict refund policy, and many people have found getting their money back to be a challenge. To ask for a refund, you'll need to do so in writing either by email or post.

Request an eHarmony Refund via Email

If you want to cancel your eHarmony subscription, you can do so via email.

  1. Write an email with ‘Subscription cancellation' as the subject heading. Ensure that you explicitly state that you want to cancel your subscription with eHarmony.
  2. Ensure that you include your account information with the email, including your name, address, and the email you used to sign up for the eHarmony subscription.
  3. It's best to send your email within three working days of signing up for the subscription.

Request an eHarmony Refund by Letter

Another great way to cancel your eHarmony subscription and ask for a refund is to use good old snail mail.

  1. Write a letter that clearly states that you want to cancel your subscription.
  2. It's also a good idea to include the date and time, as well as the email address you used to sign up for the service.
  3. Get your letter in the post as soon as possible.

Contact eHarmony's Customer Service team

If you follow the above cancellation process, eHarmony will process your request and send you a refund within ten days from receipt of your letter or email. If you have any problems or require additional help and advice, you can contact eHarmony's customer service team, who will be able to resolve your issue. You can either phone the customer service team or talk to them via live chat.

Why Did GetHuman Write "How Do I Get a Refund for a Charge on Eharmony?"?

After thousands of eHarmony customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Get a Refund for a Charge on Eharmony? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting eHarmony if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for eHarmony Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like eHarmony in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Get a Refund for a Charge on Eharmony? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.

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