Step By Step Guides for Solving iLok Issues

Instructions to help with popular customer service issues

No Guides Written Yet

We haven't written any how to guides for iLok problems. This could be because we haven't gotten enough requests for them from customers using our website. And that could be because iLok does not have many customers - or at least not many that use GetHuman to find and fix customer service problems. Or maybe their customers find the issues they encounter easy to resolve themselves. Either way, let us know if you are having a problem with a iLok product or service that we should write an instructional guide for. We're here to help customers!

What Are GetHuman How To Guides?

While we haven't spent enough time writing useful manuals on how to solve iLok customer care issues, it is something that we often do for larger companies. A larger company example would be our UPS how to guides page. And also our Greyhound guide page. From those examples, you should be able to get a sense of how we try to figure out which issues are ailing customers the most and then we get expert writers on the case to translate our knowledge of a solution into a guide for you to use for free. All of this is possible of course because millions of customers every month use this information and share it with each other. So thank you again for sharing! And sorry we don't have more free help to offer for your iLok problem that you're facing.

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common iLok customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing iLok customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other iLok customers

Lost old ilok and purchased new one and need to figure out how to use my protools
License manager doesn't see my device to install plugin...
Hello, **I have Ilok software installed in my PC and also in my Notebook. *I have destr...
About * months ago-ish... I bought my first ilok usb... to run music production softwar...
Dear iLok,**I did not realize that I could activate Pro Tools through iLok cloud. I am...
Having ilok issues *Expired?*Can not get into pro tools
I'm trying to reactivate a music software i purchased! but the other pc i had it activa...
i am macOS Sierra **.**.* users.*Logic Pro X user.*Gobbler user. (SSL, Slate Digital, M...
Hi!*** days ago I bought an abo on soundsonline. They work with ILOK so I downloaded th...
Hello *i'am french. I use Luna the laste daw from Universal Audio. *Since the *th april...
I can't use any of my plugins from Slate Digital even though I just paid for their service
yes just got this program Transfuser and iLOK ASK ME TO FILL OUT A FORM WITH MY INFO AN...
i need an activation code for ilok and i am unable to get it my sn* is *****dfe and my...
not able to get ilok activation code
My ilok says it is owned by another user even though I have been using the same account...
I cant save any of my products because your app doesent show any locations to select. T...
Trying to install Pro Tools on my MacBook Pro. "An error occurred installing pace drive...
I want the *rd party Ilok to authorize my Protools because the original ILok I bought i...
See more issues reported by iLok customers

Does GetHuman write how-to guides because they are a partner of iLok?

GetHuman has no affiliation whatsoever with iLok, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of iLok have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

Was this page helpful? If so, please share!
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!