Step By Step Guides for Solving iTunes Issues

Instructions to help with popular customer service issues

Popular iTunes How-to Guides

How Do GetHuman's How-to Guides Help Me?

Not only do we write step by step manuals for how to solve common iTunes customer care issues, but we do it for many other companies as well. In fact we try to do it for all of the issues that customers ask us about the most. In general, we try to figure out which issues are ailing iTunes customers the most and then our staff of expert writers takes takes our knowledge of major customer service problems and scribes them into an easy-to-follow series of steps for you. And of course we make that information freely available to you and the millions of consumers that use GetHuman each month.

Problems recently reported by other iTunes customers

I have a charge of £**.** on my bill which I am not aware of.
You charged my American Express **.** today and I don’t know why I have not purchased a...
I have not been on my I tunes account in about * years and I would like help with getti...
Credit card was charged for a purchase and I had iTunes credit that should have been used
Ive been trying to cancel the itune subscription since last month and i still can't get...
Modify a one year plan
I have a charge I would like to know what it’s for.
I cannot use my apple store or app’s it says Your account has been disabled in the App...
Billing issue. Getting double billed.
I need to know how to change my payment details
Refund... never received it and I’m going on day five. Call me, I do not want to chat!
I received notice that $**** was to be put back in my account but it had not shown up y...
I received an email over the weekend stating I was refunded the $**** on a purchase I n...
I want to know what has been paid from my account. It had $** put in it to pay the mont...
apple updated my iphone ** and phone is locked. they told me II need itunes password*Ca...
I want to cancel my service on the iPhone
I made it to where my card couldn’t be used for in app purchase. I had it restored on m...
Need to check what has been purchased on my iTunes Store account
See more issues reported by iTunes customers

Does GetHuman write how-to guides because they are a partner of iTunes?

GetHuman has no affiliation whatsoever with iTunes, let alone a partnership in which GetHuman would write guides on behalf of another institution. Rather, GetHuman has been helping customers solve their support problems for over a decade and this is one of many ways we try to provide helpful information. Over the course of those years, many millions of customers, including those of iTunes have come to our website to report a problem. When we spot a trend, we try to dispatch a researcher to find the solution and then write a comprehensive article in which we explain how we do it.

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