How Do I Report My iTunes Card Was Stolen?

Reporting a lost iTunes gift card is not easy. You should first cancel the card and report it stolen to apple via the online support channel or by calling customer service directly. You should also report to the local police and FITC if your card had a substantial amount of unauthorized purchasing.

Your iTunes card is stolen. Now, you are left wondering how to report it stolen and if it will still be active. There is no set way to accomplish this task as every situation is different and varies from person to person. Whether you lost your card on the street, in an airport, or at the movies, knowing how to handle this can make all the difference. You might not want to think about what has occurred after losing the card, but you must take the appropriate steps and report it stolen immediately. Sure, you can call iTunes customer service, but in an age where the internet has taken over everything, most people will try to find a way to report the stolen card via an online helpdesk.

1. Cancel the Gift Card Before It's Used

If you realize that your gift card has been stolen, there is a chance that someone else will attempt to use it. In other words, just because you have reported the card stolen doesn't mean the new holder can't spend the money from the card. The quickest way to resolve this situation is by canceling the gift card before anyone else gets the chance to use it. The way you will go about doing this is by calling iTunes customer service or contacting them online.

2. Notify the Local Authorities and FTIC

Contact the local authorities and FTIC. You need to file a police report to take to FTIC to investigate what has happened. If you happen to win at gambling with stolen gift cards, it's possible that the owner of the card could contact FTIC to have the winnings restored. This is because FTIC can keep track of stolen money.

Where Is The Best Place To Report iTunes Card Theft?

The best place to report the theft of an iTunes card will vary based on where the card was stolen. When you are reporting a gift card as being stolen, you can do so by calling iTunes customer service or contacting them online. As mentioned above, the phone number associated with iTunes will be different based on your location and country.

You can also use the online helpdesk and contact the appropriate party. However, there's a chance that you might be asked to provide some identification before this process takes place. For best results, contact iTunes customer service by phone or online instead of trying to work with local authorities. It's simply going to make things more convenient as well as save you time and energy.

What If I'm Not Able to Report the Stolen Card?

When you lose your gift card, you will be faced with the task of trying to find out who stole it. While most people believe they can track down the person who has stolen the card by using security cameras or other forms of tracking, this isn't always the case.

As a result of this, reporting an iTunes card as being stolen will require action on your part. However, depending on where the card was lost, there is a chance that you can do some of this work on your behalf. For instance, if you found out that the card was stolen from the bank machine at the grocery store, then it's likely that an investigation will take place as soon as you report it as being stolen.

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How Do I Report My iTunes Card Was Stolen?

Why Did GetHuman Write "How Do I Report My iTunes Card Was Stolen?"?

After thousands of iTunes customers came to GetHuman in search of an answer to this problem (and many others), we decided it was time to publish instructions. So we put together How Do I Report My iTunes Card Was Stolen? to try to help. It takes time to get through these steps according to other users, including time spent working through each step and contacting iTunes if necessary. Best of luck and please let us know if you successfully resolve your issue with guidance from this page.

Why does GetHuman Write How-to Guides for iTunes Problems?

GetHuman has been working for over 10 years on sourcing information about big organizations like iTunes in order to help customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. Or companies that have self-serve help forums instead of a customer service department. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. And if you spot any issues with our How Do I Report My iTunes Card Was Stolen? guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.


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Asked 2 years ago
Updated 10 months ago
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Reporting a lost iTunes card
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