iTunes: I rented a movie and it will not play.
A simple 3 step guide for solving this common iTunes problem quickly and effectively by GetHuman
Hi, from your browser you can access reportaproblem.apple.com to report your issue
Once you sign in, find the movie that you are having an issue with, and next to it you can click "Report a Problem" next to it.
You will then be prompted to select from the drop down the reason for your issue and you may even be prompted to describe the issue further, and then you can click submit and Apple will review your issue. I hope that helps!
Adam3 years ago
About this Step by Step Guide
After thousands of iTunes customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: iTunes: I rented a movie and it will not play.; locked out of my account and unable to use iphone as its locked from the itunes side; Trying To find out what my balance was before I redeemed a $** giftcard; I forgot my sons age restriction password; I have been billed and do not know what for.; I am trying to find out how to backup and restore my iPad. I go to File*Devices*but the options t...... So we put together this guide to try to help. It has 3 step(s) to it. It takes an average of 21 minutes to get through these steps according to other users, including time spent working through each step and contacting iTunes. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for iTunes Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like iTunes that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our I rented a movie and it will not play. guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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