Why is my iTunes not connecting and I am getting an error with the iCloud not syncing? September 13th, 2016
A simple guide for solving this common iTunes problem quickly and effectively by GetHuman
Step 1: This problem is being recognized with Apple - iTunes right now. The issue comes from the new update with iTunes that was recently published.
Step 2: You will most likely see you iCloud library disappear and will not be able to recover it for sometime.
Step 3: The library may clear out especially if you are using Apple Music and paying monthly.
Step 4: If you want to check if it is back up click here .
Step 5: For the last chance scenerio where there is more than just this one issue you can call iTunes here
Oliver3 years ago
About this Step by Step Guide
After thousands of iTunes customers came to GetHuman in search of an answer to this problem, along with others, we decide it was high time to publish instructions. Here are just a few examples of the types of questions we were being asked or problems reported by users like you: Why is my iTunes not connecting and I am getting an error with the iCloud not syncing? September 13th, 2016; Charge * times ** dollars I want my refund I never order this; I am unable to make a purchase when playing games.; unsatisfied with an app, requesting to be refunded; Trying to burn a music cd and there are * songs that it won't burn; I am being charged *.** a month and I have no idea what it is for - I need a UK number I can speak to please... So we put together this guide to try to help. It has 1 step(s) to it. It takes an average of 26 minutes to get through these steps according to other users, including time spent working through each step and contacting iTunes. And we tried to include a checklist of information you'll need when you try to fix this yourself. Best of luck and please let us know if you successfully resolve your issue with this.
Why does GetHuman Write How-to Guides for iTunes Problems?
GetHuman has been working for over 10 years on sourcing information about big organizations like iTunes that helps customers resolve customer service issues faster. We started with contact information and fastest ways to reach a human at big companies. Particularly ones with slow or complicated IVR or phone menu systems. From there, we realized that consumers still needed more detailed help solving the most common problems, so we expanded to this set of guides, which grows every day. If you have other problems or questions and you can't find the solution here, please let us know. We are writing new step by step guides every day for problems like this. And if you spot any issues with our Why is my iTunes not connecting and I am getting an error with the iCloud not syncing? September 13th, 2016 guide, please let us know by sending us feedback. We want to be as helpful as possible. If you appreciated this guide, please share it with your favorite people. Our free information and tools is powered by you, the customer. The more people that use it, the better it gets.
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